Our Care

Introduction

Personally tailored and holistic care

At Leighton House we have a long history of caring for older people and we put residents at the heart of everything we do. With all our experience and passion we deliver personally tailored care, to meet the needs and expectations of the next generation of older people. Because each of us is unique we  encourage you to choose how your care is planned and delivered. Working very closely with residents and their families we always build a personal picture of each resident’s needs. Little things can make a big difference, so we always strive to understand the important details. We call it person-centred care because it’s built around you or your loved one and their preferences.    On admission each resident is assessed and a plan of care formulated. This plan will cover all areas of a resident's life and will not focus just purely on problems and physical matters but aims to enhance the resident's quality of life and promote independence were possible. With regular reviews we continue to ensure that we continue to deliver the care that is needed. We appreciate the wide and varied aspects that contribute to our residents’ well being. Our holistic approach to residential care encompasses the physical needs of each resident, as well as their emotional, social, religious and psychological well being. Leighton House provides a full range of health care facilities as is necessary to all our residents general well being. District Nurse, Chiropodist, Dentist, Optician, Audiologist and Doctor regularly review all residents' health care needs. Some referrals will have to be requested through their own GP. Our aim is to enable you to settle into your new home smoothly, comfortably and with ease. See our last (July 2017) Care Quality Commission report  - inspected and rated as good.

Dignity and respect

At Leighton House we know how important it is to care for our residents with the dignity and respect they deserve.

Staff Training

Well trained and motivated staff are key to delivering the highest quality of care. All staff undergo a continuous training program with regular appraisals. See Our Staff for more.

Our Mission Statement

Our mission is comprised of the following objectives: 1. An endless devotion to making our clients happy. 2. To provide the best quality of care for our client’s. 3. To provide good quality food and a well-balanced diet for our client’s. 4. To provide a clean, comfortable, safe and secure homely and stimulating environment. 5. To provide the training for our staff to meet the quality standards that we have set ourselves, within our aims and objectives, our goals and our mission statement. 6. To appreciate our staff and recognise their needs and contribution to Quality care. To recognise and reward staff for outstanding performance. 7. To continue to look for ways to improve in all that we do.